What You Are Paying For
Two things: the minutes your agents spend talking, and the plan tier that sets how many agents and campaigns you can run. Minutes are the variable cost, so your spend tracks real conversations rather than staffed hours. The tier is the fixed part — agencies running one agent per client hit the agent ceiling long before the minute ceiling, while outbound teams hit the minute ceiling first.
For the wider picture — how the rest of the market prices this, which models exist, and the hidden line items to check before signing anything — see our guide to AI voice agent pricing.
Cost Per Minute by Plan
Included minutes are where the real price lives. Divided out, the effective rate falls as volume rises:
| Plan | Monthly price | Included minutes | Effective cost per minute |
|---|---|---|---|
| Basic | $65 | 160 | $0.41 |
| Standard | $150 | 500 | $0.30 |
| Premium | $400 | 1500 | $0.27 |
At roughly three minutes per call, the Basic plan covers about 50 conversations a month, Standard about 165, and Premium about 500. Work out which of those brackets your enquiry volume falls into and the plan choice usually makes itself.
Which Plan Fits Which Business
Basic ($65). A single business line with modest inbound volume. One or two agents handling speed-to-lead calls and appointment confirmations. This is the right starting point for most small businesses deploying their first AI voice agent.
Standard ($150). Growing teams running several campaigns at once — inbound answering plus an outbound reactivation list, with advanced analytics to see which script converts. Most agencies managing a handful of clients land here.
Premium ($400). High-volume outbound, or agencies running an agent per client. This is also the tier where custom integrations matter, because by then the agent is writing into a CRM and a calendar that were not designed for it.
Still Comparing?
If you are weighing us against other platforms, here is the short version — full detail is in our Ai Call Center vs Retell AI vs Vapi vs Synthflow comparison.
| Platform | Setup Model | Pricing Model | Best Fit |
|---|---|---|---|
| Ai Call Center | No-code | Flat monthly plans, $65–$400/mo | SMBs and agencies wanting inbound + outbound live fast |
| Retell AI | Developer / API | Usage-based (per-minute) | Technical teams building a custom voice product |
| Vapi | Developer / API | Usage-based (per-minute) | Engineers embedding voice into their own app |
| Synthflow | No-code | Subscription tiers | Agencies managing many client agents at once |
We build and sell Ai Call Center, so weigh our own row accordingly — competitor pricing models are described directionally, confirm exact current rates on each vendor’s own site. See also the wider comparison of AI call center software platforms and the complete guide to AI call center software.
Frequently Asked Questions
- How much does an AI voice agent cost?
- Ai Call Center plans run from $65 to $400 per month. The Basic plan is $65 for 160 included minutes, Standard is $150 for 500 minutes, and Premium is $400 for 1,500 minutes. That works out to roughly $0.41, $0.30 and $0.27 per minute respectively, so the effective rate drops as volume rises.
- What is included in each plan?
- Every plan includes the AI agents, campaigns, CSV lead import and analytics listed in the table above. Basic covers up to 10 agents and 20 campaigns with email support; Standard raises that to 25 agents, 50 campaigns, advanced analytics and priority support; Premium covers 50 agents, 200 campaigns, custom integrations, a dedicated account manager and an SLA.
- How many minutes will my business actually use?
- Estimate it from call volume rather than headcount. Take the number of calls you expect each month and multiply by your average call length — most qualification and booking calls land between two and four minutes. Fifty speed-to-lead calls a month at three minutes each is about 150 minutes, which fits inside the Basic plan.
- Can I try an AI voice agent before paying?
- Yes. Book a free demo call and one of our own AI voice agents will handle the conversation, so you hear exactly how it sounds and how it qualifies before committing to a plan.
- Is AI voice agent pricing cheaper than hiring an agent?
- On raw cost per call, yes — but the more useful comparison is coverage. A single human agent cannot answer a 9:40pm enquiry within seconds, work a reactivation list of 2,000 cold contacts, or log every call consistently. AI voice agents are priced per minute of conversation, so you pay for calls that actually connect rather than for hours of availability.
Start With One Workflow
The cheapest way to find your real number is to automate one workflow — usually speed-to-lead on new enquiries — and measure the minutes it consumes for a month. That figure tells you more than any calculator.
Book a free demo call to hear an agent handle a live conversation, or start on the $65 plan and scale the minutes as the appointments arrive.